Privacy Policy — 24K Auto Québec Inc.
This page explains how 24K Auto Québec Inc. may collect and use personal information through 24kautos.ca and the website’s inquiry tools. Please contact us with questions about your information or a privacy request.
Who we are
24K Auto Québec Inc. is an auto body and collision-repair business located at 781 Avenue Halpern, Dorval, Québec H9P 1G5. Website and privacy inquiries can be sent to .
Person responsible for protecting personal information (business owner / Privacy Officer): the person with the highest authority at 24K Auto Québec Inc., unless this role has been delegated in writing. Contact: .
Information you provide
When you contact us or request an estimate, you may provide your name, contact details, vehicle information, photographs, a description of damage and messages. We use this information to respond, assess the requested work, communicate about service and keep appropriate business records. Do not upload sensitive documents unless they are needed for the inquiry.
Website and technical data
Like many websites, this site may process IP addresses, browser and device information, security logs, referring pages and activity information for site operation, fraud prevention, analytics and advertising measurement. Google Ads and other third-party services may set or read cookies or similar identifiers when enabled. Your browser and applicable consent settings may provide controls over these technologies.
Contact and estimate form protection — Google reCAPTCHA
We use Google reCAPTCHA to help protect our contact and estimate forms against automated submissions, spam and abuse. This security service loads independently of your choice about optional Google Analytics 4. Google may process technical signals such as IP addresses, browser and device information and some interaction signals, and may set a security cookie (_GRECAPTCHA) for risk analysis. Processing may occur outside Québec or Canada. Declining optional analytics does not disable reCAPTCHA. For questions about this processing or privacy requests, contact .
Comments and media
If visitors can leave comments, WordPress may collect the fields submitted, IP address and browser information to help detect spam. A hash derived from an email address may be sent to Gravatar when it is enabled; see Automattic’s privacy information. Avoid uploading photographs containing unnecessary location metadata.
Cookies and sign-in
WordPress can use cookies for sign-in sessions, saved preferences and basic site functions. Third-party embedded videos and other external content may use their own cookies and collect information as if you visited their websites directly. Browser settings may allow you to restrict certain cookies, although this can affect functionality.
Service providers and sharing
Information may be processed by providers that support hosting, spam protection, website forms, analytics, advertising or email delivery, in accordance with the services actually enabled. We may disclose information where required by law or needed to protect legitimate legal rights. Service providers may operate outside Québec or Canada; the applicable arrangements should be assessed against Québec privacy requirements.
Retention and security
We aim to retain personal information only as long as reasonably needed for the purposes for which it was collected and for applicable legal, accounting and security requirements. No internet system can guarantee absolute security. Access to website and business data should be restricted to appropriate personnel and service providers.
Your privacy rights
Subject to applicable law, individuals may request access to and correction of their personal information and, in certain situations, withdrawal of consent or other available remedies. To make a privacy-related request, email with enough detail to identify the information concerned. We may need to verify identity before disclosing records.
Links and updates
Third-party sites have their own privacy practices. We may update this policy when website features, providers or legal requirements change.
Last updated October 31, 2026.
Optional website analytics — Google Analytics 4
24K Auto Québec Inc. uses the Google Analytics 4 measurement stream for this site to understand website visits and improve the English and French customer experience. Analytics is optional: its Google tag is not loaded by our site-wide analytics preference tool unless you choose Accept analytics. Refusing analytics does not prevent you from calling the workshop or requesting an estimate.
If you opt in, Google Analytics may collect the pages visited, general device and browser details, referral sources, interaction events and cookie identifiers. Information may be processed outside Québec or Canada. The website does not intentionally send the names, email addresses, phone numbers or messages entered in estimate forms as Analytics event parameters.
Your choice is stored in your browser and can be changed at any time. Review or change optional analytics preferences. This control governs the optional Google Analytics 4 tag added by 24K Auto Québec; separate embedded services, advertising technologies and security tools may have their own processing arrangements and require a broader privacy review.
For privacy questions, requests to withdraw consent or questions about the website’s providers, please contact . Updated October 31, 2026.